Backyard Travel

A company's services are best described by genuine unfiltered client feedback.

Reviews for Backyard Travel Tours have been compiled from genuine customer feedback in partnership with leading review service, Feefo. A closed invitation only platform, we guarantee every single review is matched to a genuine customer who has travelled with us.

We currently have 331 Client Reviews, of which 98% had a good or great time with us, and we hope you will be next!

DateScoreCustomer Comment
5

Amazing trip Koh Samui and Myanmar

Service rating : I been using Backyard Travel for 4 years now, this time went to Koh Samui and myanmar..... our guide and driver in Myanmar is amazing, knowledgeable, accommodate all things we need... the adventure trip is phenomenal, highly recommended
And not only that, I lost my wallet in Koh samui,...

4

no futher comment

5

China

Service rating : Patient, knowledgeable, trustworthy. Well worth the money, highly recommend.
Product : Patient, knowledgeable, highly recommend!

5

Amazing agents and an even better trip!

Service rating : Fabrice was amazing! He was so patient and knowledgeable about where we traveled, and our trip went off without a hitch! He's the best agent we've had so far and definitely hope to book again!
Product : Every part of the trip and the planning that went into it was seamless and...

5

Excellent assistance booking the trip and great tour guides!

5

Excellent Service, Incredible Tours!

Service rating : Our trip was so much better because of them! They were always willing to answer our questions and concerns, no matter what time it was. The tours were incredible, definitely would book them again, or recommend to friends + family.
Product : We absolutely loved all of the tours! It...

3

Good for groups, but for solo travellers too fixed.

Service rating : I booked an individual tour, but the itinerary, as I found out when I was on location, was the same like all the coach trips get. Fortunately together with the guides we made it then individual.
I really didn't like the fixed lunches. That works for big groups - but me as an individual I...

5

I will definitely recommend Backyard Travel.

Service rating : The tour was well planned. Our requested places were adhered to. Communication was good and timely during the tour dates. Tour guides that they provided were all organised,on time and most of all they were all patient and accomodating. They even help us in taking photos and advise us...

5

Excellent, outstanding trip, will be booking more with Backyard.

Service rating : Travelled for a week in Myanmar with friends. All planning with our local Backyard contact, WaiLin, was excellent - he responded to our needs and questions and designed us a wonderful itinerary. During the week, all the guides, drivers and boatmen were helpful, polite and knowledgeable,...

4

Great job!

Service rating : Well organized from the olanning to the on the ground support.
Product : A great holiday - though a bit pricey.

4

Great guides good hotels well taken care of during our trip

All guides were on time or early and knowledgeable. Hotels selected were good location, lovely and had good food. Itinerary was well thought out, if not particularly original and adjusted as we desired. from the time we landed to the final airport check in, we were well taken care of Our time included...

5

Amazing service, itinerary and unforgettable trip to Bali!

Service rating : To start, our traveling agent Olivia was amazing. Very attentive and responsive (despite the time difference with Indonesia) she was able to build the perfect itinerary for our vacation/honeymoon. Our guide - Rupa - was phenomenal!! Very knowledgeable, kind and always ready to...

5

Great experience, perfect organisation

Service rating : The organisation was impeccable. From the beginning everything was going smooth and well.
All the hotels we stayed, all the dishes we tried, all the places we discovered – everything was really amazing, the company took good care of our comfortable, fascinating and delicious stay in...

5

Enjoy Japan without worries

Service rating : All the details for our trip were precise and easy to follow with the self guide app. When we had a problem one time it was immediately fixed. The accommodations very good value.
Product : Every detail was arranged for our trip. With the self guide app you are able to travel without...

5

Great Organisation, Great Guides, Great Destination, finally Great Tour!

Service rating : Everything happened when and as promised. With this being the New Year holiday the guides had some difficulty in regards to restaurants and some sights being open but the worked around it and made a very enjoyable time. Speaking of guides, they were the most informative, attentive,...

5

Wonderful holiday!

Service rating : Everything was planned out perfectly. The accomodations were great and we had a wonderful holiday. The planned itinerary was customized the way we wanted and we didn't have any issues during our time in Japan
Product : Great holiday. It went off perfectly and was a great value.

5

Service rating : The service was exceptional - everything was arranged and planned precisely to my request.
Product : Great itinerary, excellent guide and services!

5

Hoi An and the history of the Champa People not to be missed.

The little boutique hotel you chose in Hoi An was perfect for us.

The town is charming and the model boat shop a wonderful find.

We were just lucky to be there for a lunar night celebration.

Lots of interesting history from our guide.

5

backyard travel - perfect choice

Service rating : the service was proffesional end excellant. we were accompanied all over before and along the trip.
we had dgood feeling that we are in "good hands" - means think and takes actions to our bebefit and requirements.
Product : i loved the trip and the recommended places by you...

5

Excellent Japan holiday!

5

Viagem Perfeita

Service rating : Fechamos a viagem com a Backyard Travel pro Japão em Abril de 2017, e foi tudo perfeito! Os hotéis eram ótimos, os funcionários dos hotéis super atenciosos e os guias também. Não tivemos nenhum problema com os transportes, eles organizaram tudo direitinho, todos os trechos. Além disso...

4

Love the bicycle raid, different and a great way to be out of the crowds, also really good that our guide recommended a different spot on the river that was much less crowded and the market.

I will appreciate a more proactive approach when i was asking for guidance in the booking of the...

5

Service rating : I would definitely use Backyard Travel again, and I have already recommended them to others.
The guides were friendly, helpful and polite, they were well organized and very knowledgeable. The driders were professional and courteous.
Product : I found Laos to be an interesting...

5

consigliassimo!

Service rating : I contatti con il nostro referente sono stati ottimi, la sua risposta è stata sempre rapida e durante il viaggio l'organizzazione è stata impeccabile.
Product : Il tour di tre giorni è stato molto interessante e l'organizzazione è stata perfetta. Il nostro driver è stato molto attento e...

4

Service rating : Overall attentive service. Some communication could be improved. We have sent detailed feedback via email, but have yet to receive a response.
Product : Again, overall good arrangements. Some communication could be improved.

4

Service rating : Backyard Travel helped us plan a great trip. They were very responsive and attentive.
Product : We had a great trip in Myanmar.

4

Service rating : We loved all the activities and the customization that was provided for us! Each tour guide and experience leader was lovely, informed, sensitive to our kids, and went the extra mile to make sure we were happy. They were amazing.

The only thing that was a little concerning...

5

Quality organisation, professional drivers, excellent guides and content.

Service rating : From initial contact to final plans received very professional advice. While the duration of our tour was determined by us Backyard Travel really made the most of our time in Cambodia. Duration of stay in each area was just right and tours were excellent, our time was very nicely filled...

5

Our tour of Cambodia was perfect. Everything we wanted plus more.

The ease of booking was important to us. We knew very little about Cambodia and relied on Backyard Travel to put together our 8 days of travel. The selection of resorts were amazing. Our tour guides in each location were fantastic, friendly and very knowledgeable. Our tour included lots of little...

5

Personalized, Private, High-Quality service

Service rating : Every one of our Backyard contacts was informed, capable, thoughtful and service oriented. As a result, we had exactly the kind of break we were looking for. It included both outdoor and relaxing activities, plenty of free time and just enough tourism to satisfy our own taste. It did...

4

When you need to find your way

Service rating : We had a reliable and thoughtful driver to meet us and take us around Yangon. We knew pretty much where we wanted to go and he made it happen. Of course plan to use Backyard again for services like this, and more.
Product : Just fine. Yangon is a large and dense city, and we...

5

Thank you very much for everything.. All was very good and very well design...

Thank you very much for everything..
All was very good and very well designed. May's assistance was wonderful in all times.
Only I would like to make 2 comments in order to let you organise the future trips in a perfect way:
- We were ready to accept an extra cost for a better room in...

5

Good interaction with to prepare the trip and to modify the program with go...

Service rating : Good interaction with to prepare the trip and to modify the program with good services during the travel. Good equation between quality and price.
Product : We were accompanied during by 5 different guide. 2 were very good (professionally and human) 1 was very professional 1 was...

5

Excellent service by Backyard Travel

Service rating : Just excellent
Product : Excellent holiday - enjoyed everywhere we stayed

5

Bespoke tours for travellers seeking to understand local culture

Service rating : As it was my first visit to Myanmar and I had only a few days, I wanted a customised experience rather than the usual package tour. Backyard Travel responded to my queries, took note of my interest and put together a fantastic itinerary. None of this endless visits to temples or...

5

An amazing food sensation trip through Myanmar. The guides and drivers we h...

An amazing food sensation trip through Myanmar. The guides and drivers we had were incredibly knowledgeable and so thoughtful, even buying us some of the ingredients from our cooking classes that we thought might be hard to source in Australia, and other thoughtful mementos to remember them by. The...

4

Good experience with Backyard Travel company

Service rating : Good experience with Backyard Travel
Product : Loved our trip to Myanmar and Backyard travel made sure things ran smoothly

5

Excellent service by Backyard Travel

Service rating : We were able to book a holiday to suit our needs with very little notice.
Product : Very accommodating to our requests. Fast response time to emails & a fair price.

5

Recomendo 100%

Service rating : A organização da viagem foi perfeita, tudo correu exatamente de acordo com o prometido, e adicionalmente a equipe da Backyard Travel teve flexibilidade para acomodar alterações e para nos dar todo o suporte durante a viagem quando meu marido teve um problema de saúde. Recomendo...

5

Ver good service by Keo before the trip. The trip in Laos was as Descartes....

Ver good service by Keo before the trip. The trip in Laos was as Descartes. Excellent hotels, friendly guides, and good cars.

5

Excellent service by Backyard Travel

Service rating : The trip was exactly what we asked for.
Product : We first used Backyard Travel a few years ago, and will continue to travel with them during our Asia excursions.

5

Excellent service by Backyard Travel

Service rating : We had a lovely holiday and saw wonderful sights
Product : We loved our holiday and when our original plans had to be changed after our visa to visit a certain area was cancelled you looked after us very well with an alternative plan. Thank you.
Your guides were good and...

5

Memorable trip with Backyard

Service rating : My wife and I visited Laos, Cambodia and Vietnam for the first time with Backyard Travel. Backyard did not disappoint!! We had a wonderful trip, where every detail of every day was handled from airport to airport. The guides were friendly, helpful, knowledgable and the drivers were...

4

Quite and off the beaten track in Myanmar

Service rating : Very nice trip in Myanmar's backyard ...in Mrauk U.
Product : Well organised trip and logistics with Backyard Travel...all along good and competent guides

4

would recommend my friends to take your tours.

Service rating : very good service from guides and drivers. enjoy the tour. The boat trip down the irrawady was a big long and the boat cramp, but the food was good.
Product : don't like yangon. too much traffic. ha ha

5

Shangri-la exists. It's called Bhutan.

The country, its scenery, culture and people is quite unique and well worth visiting. Each of the places we stayed outside Thimpu were luxurious, well run and beautifully situated. Their relatively small size and attentive service added to the sense of serenity that pervades the country. The Druk Hotel...

5

Super Preis-/Leistungsverhältnis

Unsere Fragen wurden rasch und kompetent beantwortet. Auf unsere Wünsche ging man gut ein. Die Reiseunterlagen waren sehr informativ und unser Guide war sehr flexibel.

4

Servicio muy bueno , tanto en la precompra, como en la compra y en la ejecu...

Service rating : Servicio muy bueno , tanto en la precompra, como en la compra y en la ejecucion
Product : Aceptable, pues todo funcionó bien

5

Supportive, well paced tour around Sulawesi

Dealing with Backyard made our trip decisions very easy. They had good offerings, and the ground experience was excellent all the way. We would like to return to Indonesia soon and will be in touch.

5

Servizio eccellente e grande disponibilità, sia in fase di organizzazione d...

Service rating : Servizio eccellente e grande disponibilità, sia in fase di organizzazione del viaggio sia durante il tour.
Guide competenti e attente alle esigenze del viaggiatore.
Product : Ottima organizzazione, costi adeguati .

 



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