Backyard Travel

A company's services are best described by genuine unfiltered client feedback.

Reviews for Backyard Travel Tours have been compiled from genuine customer feedback in partnership with leading review service, Feefo. A closed invitation only platform, we guarantee every single review is matched to a genuine customer who has travelled with us.

We currently have 361 Client Reviews, of which 98% had a good or great time with us, and we hope you will be next!

DateScoreCustomer Comment
5

Excellent experience with local culture immersion

Service rating : Very good planning and very good English speaking guide.
Product : Tought it was going to be more crowded but the travel agency did a great job managing it so we didn´t suffer it

5

Excellent planning and service

Service rating : An amazing, well planned out trip, with excellent guides and drivers. Every detail was taken care of.
Product : Amazing sights all around the country

5

Fabulous Travel company who read it right!!!

Service rating : We used Backyard travel on a recent trip to Japan. This was the first time that we have used this company and we found them to be amazing. We loved everything that they arranged for us. The transport arrangements were perfect, the guides were truly amazing and their choice of...

5

Excellent

Service rating : Excellent service, attention to details and tailor made schedules for your needs. The guides they work with were awesome, knowledgeable and flexible. Loved the experience overall.
Product : Excellent planning, flexible

5

Excelente servicio, muy recomendable

Service rating : Todas nuestras necesidades fueron atendidas: nuestros intereses, presupuesto, solicitudes especiales. Los guías asignados excelentes. La atención durante todo el proceso cordial y genuinamente interesada en ayudarnos. Hicieron nuestro viaje muy agradable y sencillo.
Product :...

5

Knowledgeable and Savvy

Service rating : Knowledgeable and Savvy,
Product : Helpful, Knowledgeable, Savvy.

5

Ottima organizzazione

Service rating : È la terza volta che utilizzo Backyard Travel per i miei viaggi in Asia e ho sempre trovato un'organizzazione eccellente sia in fase di preparazione del viaggio, sia durante il tour.
Product : Tour di West Java completo e accurato come proposta e gestione dei tempi.

5

Excellent service again -thank you.

Service rating : Excellent service on our second trip with Backyard. Our guides were helpful and informative again, prompt to meet us, and we had a fantastic time in Cambodia and Laos. We recommend Backyard travel to all our friends and look forward to traveling with them again soon.
Product : Trip...

5

the rustic simplicity in design and the remarkable landscape!

Service rating : Fabrice Barbin facilitated our two week first time visit to Japan, a trip which included Hokkaido. He was a pleasure to deal with, responsive and trust worthy.
Everything went smoothly and one guide, in particular, Ms. M. Endo was outstanding. Although, we mostly traveled from place to...

5

We , as a family of three (daughter age 14) took a 3 weeks trip in Indonesia. We have visited Central and East Jawa, Bali and Lombok. Stating from Yogyakarta, first and foremost was our guide Yudi. He was one of the highlights of our entire trip. Very knowledgeable, kind and friendly, he acted like a...

5

Höchst empfehlenswert

Optimale Organisation.
Freundlicher und kompetenter Ansprechpartner in Planungsphase.
Gute Lage und Qualität der Hotels.
Übersichtliche Zusammenstellung der Bahntickets.
Pünktliche und kompetente, freundliche Guides.

5

Great experience to explore lovely Myanmar with a great travel agent

Service rating : Very well educated guides. Excellent hotel selections. Very good and professional drivers. In 2 years (the summer of 2019) I am planning to visit Vietnam along with Cambodia and Laos. Backyard Travel will be the first travel agency I will contact in order to organize our tailor-made...

5

Extremely well organized and tailor made to fit our needs

Service rating : All extremely well organized and planned to perfection. Third time travelling with Backyard and will do so again.
Product : Easy and clear payment method

5

Service rating : Personalized attention to details and efficient and attentive customer service
Product : Truly enjoyable programme of visits

5

Friendly, professional and thoroughly recommended

Service rating : Friendly, professional service - from the moment I was met at the airport to the moment I left, Backyard travel left me feeling everything was totally under control. The guides were friendly and informative, and helped me make the absolute most fo my visit. I'll definitely use them next...

5

Excellent Luang PraBang Tour

Service rating : Guide assigned for our tour is professional - very knowledgeable on the places of interest we visited. Our tour was well organised and executed with good transportation logistics.
Product : Tour was purely private for two of us.

5

siamo rimaste molto soddisfatte per la capacità organizzativa

l'agenzia ha dimostrato perfette capacità organizzative ,non c'è stato alcun disguido e abbiamo potuto visitare Bali nel migliore dei modi. Ampia ,comoda e silenziosa la macchina di cui abbiamo usufruito ,ottimo l'autista, bravissima la guida Dila, che è sempre stato disponibile e che ha fatto di tutto per...

4

Service rating : Good communication prior to trip, updating our itinerary based on our requests,
Product : Trip and everything included was as described. We enjoyed the trip

5

Summertime in Japan!

I highly recommend Backyard Travel if you're thinking of planning a trip to Japan! Hotel accommodations were fantastic and centrally located making it easy for the members of my party to utilize public transportation. Our guides were very knowledgeable and provided us with a one of a kind experience. I...

4

Mostly Good

All arrangements were good. The hotel in Matsuyama was great, but the hotel in Himeji was not so nice. The Matsuyama hotel spoiled us as to what the rest of the experience would be like. Next time we'd need to understand hotel ratings more thoroughly, before choosing.

BY did a great job in...

5

Would definitely recommend to anyone!

Service rating : Everything was excellent! The itinerary was planned perfectly, everything was very well organized and the guides were excellent. I would definitely use Backyard Travel again :)
Product : The hotels were wonderful, the itinerary was planned perfectly and the guides were excellent!

5

Service rating : Excellent service. Very responsive and professional.
Product : Everything was excellent.

5

Would book with these guys again in a heartbeat!

Service rating : Both my mom and I said that if we ever go to Asia again, we will book with Backyard Travel.

I love the combination of guided days and self-guided days. It satisfied my desire for adventure with my mom's desire for, well, guidance. We never got lost, even though we didn't speak the...

5

Alt klappede !!

Service rating : Efter vi havde vurderet en række danske rejsebureauer besluttede vi selv at gå i gang med at bestille og planlægge vores ferie til Indonesien og Singapore. Sammen med Backyard kunne sammensætte præcis den rejse på Java vi ønskede. De var hurtige til at tilpasse, når vi fik nye ideer og...

5

Everything has been memorable and perfectly-organised

Service rating : Reviewed July 13, 2017
We just returned from our trip in Japan. This has been a very appreciated experience and services received were planned in advance and were significantly valuable.

Hotels were just top and booked upon our criteria of selection. Most of the time near...

5

We had a great trip. Would use BYT again!

Service rating : Planned a GREAT trip.
Lots of hands on activities (would have liked even MORE).
Wonderful hotels.
2 outa 3 guides were SUPERB.
Responsive to my needs/wants in the planning phase.
The warts:
•1 less than stellar guide
•1 hotel that was not as good as...

5

A very good operator and value for money

Service rating : Olivia delivered everything that was promised. It was a well thought our program for young adults in that it was interesting and action packed
Product : All hotels were good and authentic. The only disappointment we had was the Ombak on Gili T, as the room was supposedly deluxe,...

5

Amazing Two Week Tour!

Service rating : Everything about our two weeks in Vietnam was perfectly organized by Backyard Travel! The tours were fantastic and done by very knowledgeable guides! We learned so much about the very beautiful country of Vietnam!
Product : Even though the tour was private, the price was...

3

Good travel agency / "Bali's Culinary Landscape" tour not recommended

This is a combined review of two Backyard Travel tours in Indonesia:

1) A Javanese Journey: 4 stars
2) Bali's Culinary Landscape: 2 stars

Important to mention, I do recommend using Backyard Travel services. I wish that the details of the tours were more polished. My suggestion is...

5

The trip of a lifetime! Well-done Backyard Travel!!

Great hotels, guides, and choice of sights.

5

Amazing trip Koh Samui and Myanmar

Service rating : I been using Backyard Travel for 4 years now, this time went to Koh Samui and myanmar..... our guide and driver in Myanmar is amazing, knowledgeable, accommodate all things we need... the adventure trip is phenomenal, highly recommended
And not only that, I lost my wallet in Koh samui,...

4

no futher comment

5

China

Service rating : Patient, knowledgeable, trustworthy. Well worth the money, highly recommend.
Product : Patient, knowledgeable, highly recommend!

5

Amazing agents and an even better trip!

Service rating : Fabrice was amazing! He was so patient and knowledgeable about where we traveled, and our trip went off without a hitch! He's the best agent we've had so far and definitely hope to book again!
Product : Every part of the trip and the planning that went into it was seamless and...

5

Excellent assistance booking the trip and great tour guides!

5

Excellent Service, Incredible Tours!

Service rating : Our trip was so much better because of them! They were always willing to answer our questions and concerns, no matter what time it was. The tours were incredible, definitely would book them again, or recommend to friends + family.
Product : We absolutely loved all of the tours! It...

3

Good for groups, but for solo travellers too fixed.

Service rating : I booked an individual tour, but the itinerary, as I found out when I was on location, was the same like all the coach trips get. Fortunately together with the guides we made it then individual.
I really didn't like the fixed lunches. That works for big groups - but me as an individual I...

5

I will definitely recommend Backyard Travel.

Service rating : The tour was well planned. Our requested places were adhered to. Communication was good and timely during the tour dates. Tour guides that they provided were all organised,on time and most of all they were all patient and accomodating. They even help us in taking photos and advise us...

5

Excellent, outstanding trip, will be booking more with Backyard.

Service rating : Travelled for a week in Myanmar with friends. All planning with our local Backyard contact, WaiLin, was excellent - he responded to our needs and questions and designed us a wonderful itinerary. During the week, all the guides, drivers and boatmen were helpful, polite and knowledgeable,...

4

Great job!

Service rating : Well organized from the olanning to the on the ground support.
Product : A great holiday - though a bit pricey.

4

Great guides good hotels well taken care of during our trip

All guides were on time or early and knowledgeable. Hotels selected were good location, lovely and had good food. Itinerary was well thought out, if not particularly original and adjusted as we desired. from the time we landed to the final airport check in, we were well taken care of Our time included...

5

Amazing service, itinerary and unforgettable trip to Bali!

Service rating : To start, our traveling agent Olivia was amazing. Very attentive and responsive (despite the time difference with Indonesia) she was able to build the perfect itinerary for our vacation/honeymoon. Our guide - Rupa - was phenomenal!! Very knowledgeable, kind and always ready to...

5

Great experience, perfect organisation

Service rating : The organisation was impeccable. From the beginning everything was going smooth and well.
All the hotels we stayed, all the dishes we tried, all the places we discovered – everything was really amazing, the company took good care of our comfortable, fascinating and delicious stay in...

5

Enjoy Japan without worries

Service rating : All the details for our trip were precise and easy to follow with the self guide app. When we had a problem one time it was immediately fixed. The accommodations very good value.
Product : Every detail was arranged for our trip. With the self guide app you are able to travel without...

5

Great Organisation, Great Guides, Great Destination, finally Great Tour!

Service rating : Everything happened when and as promised. With this being the New Year holiday the guides had some difficulty in regards to restaurants and some sights being open but the worked around it and made a very enjoyable time. Speaking of guides, they were the most informative, attentive,...

5

Wonderful holiday!

Service rating : Everything was planned out perfectly. The accomodations were great and we had a wonderful holiday. The planned itinerary was customized the way we wanted and we didn't have any issues during our time in Japan
Product : Great holiday. It went off perfectly and was a great value.

5

Service rating : The service was exceptional - everything was arranged and planned precisely to my request.
Product : Great itinerary, excellent guide and services!

5

Hoi An and the history of the Champa People not to be missed.

The little boutique hotel you chose in Hoi An was perfect for us.

The town is charming and the model boat shop a wonderful find.

We were just lucky to be there for a lunar night celebration.

Lots of interesting history from our guide.

5

backyard travel - perfect choice

Service rating : the service was proffesional end excellant. we were accompanied all over before and along the trip.
we had dgood feeling that we are in "good hands" - means think and takes actions to our bebefit and requirements.
Product : i loved the trip and the recommended places by you...

5

Excellent Japan holiday!

 



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"WHEREVER YOU GO, GO WITH ALL YOUR HEART"

CONFUCIUS

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GENERAL INQUIRIES

[email protected]

PRESS INQUIRIES

[email protected]

LOCAL PHONE

+66 (2) 633 9074

INTERNATIONAL FREE PHONE

+800 2225 9273

Backyard Travel Head Office: Level 18, Park Ventures Ecoplex, 57 Wireless Road, Lumpini, Bangkok, Thailand 10330. Tel: +66 (0) 26339074

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Our local travel specialists are eager to discuss your tour ideas in their destinations. Just drop us a line.
What's your ideal vacation? Let us know and a Travel Specialist will be in touch within 12 working hours to start planning a tailor-made trip just for you.
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What's your ideal vacation? Let us know and a Travel Specialist will be in touch within 12 working hours to start planning a tailor-made trip just for you.
Start Planning your Trip!

 

 

Start Planning your Trip!
What's your ideal vacation? Let us know and a Travel Specialist will be in touch within 12 working hours to start planning a tailor-made trip just for you.
Start Planning your Trip!
What's your ideal vacation? Let us know and a Travel Specialist will be in touch within 12 working hours to start planning a tailor-made trip just for you.
Start Planning your Trip!
What's your ideal vacation? Let us know and a Travel Specialist will be in touch within 12 working hours to start planning a tailor-made trip just for you.
Start Planning your Trip!
What's your ideal vacation? Let us know and a Travel Specialist will be in touch within 12 working hours to start planning a tailor-made trip just for you.