Backyard Travel

A company's services are best described by genuine unfiltered client feedback.

Reviews for Backyard Travel Tours have been compiled from genuine customer feedback in partnership with leading review service, Feefo. A closed invitation only platform, we guarantee every single review is matched to a genuine customer who has travelled with us.

We currently have 278 Client Reviews, of which 97% had a good or great time with us, and we hope you will be next!

DateScoreCustomer Comment
5

Backyard ticks all the boxes.

Backyard Travel delivers a tailor made trip that ticks all the boxes.
Efficient and easy to work with, they listened to what we wanted out of the travel, took on board our interests and pace, and gave helpful suggestions. All the guides were delightful, well informed and flexible giving us plenty of...

5

wonderful experience

Service rating : Superb trip guided by experts and covering only what we wanted to see and do.
Product : The guides were all wonderful including Yangon. Transportation connections went off without a hitch. Airline rides were pretty seamless. Minor glitches: the hotel in Mandalay was a scary location...

5

Thoroughly enjoyable.

Service rating : Excellent trip. Well organized, great guides, balanced itinerary. Terrific hotels with the exception of the offered room at the Amata Resort in Ngapali Beach, however the inadequacy was solved with an upgrade.Would recommend Backyard unconditionally.
Product : Excellent trip overall....

5

Excellent service by Backyard Travel

Service rating : Good service. No problem
Product : Good Service. No problems

5

This was just such an amazing trip. Our guide Harry was a real treat going ...

Service rating : This was just such an amazing trip. Our guide Harry was a real treat going out of his way to make sure we experienced as much of the local food and customs as possible. Thank you Harry and G Adventures for such a memorable holiday with so many fantastic memories.
Product : Very...

5

Every thing was great, From the moment we landed at the NARITA airport and ...

Every thing was great, From the moment we landed at the NARITA airport and the company's Representative received us, and throu all the tour time.

4

Myanmar / Organisierte 3-wöchige Tour

Organisation tip-top.
Reiseleitung war gut, wenn auch das Engagement der Reiseleiter unterschiedlich war.
Hotels waren teils überbewertet. Unbedint ab 4* buchen!

5

As promised

Everything was delivered as promised. Guides, cars etc and even a change of plans necessitated by illness was coped with.

4

Myrnama family holiday

Service rating : Brilliant organisation from Wai Lin, Yangoon guide fantastic, Bagan guide exceptional but Inle Lake guide let down the excellent service standard due to her disinterest in our couriousty of the area, and communication lacking. She didn't participate spontaneously and was more interested in...

5

Fabulous Burma!

Backyard Travel organised our holiday to perfection. From the guides, to the accommodation to the experiences - everything was fantastic. We will be back again next year for another country and will absolutley recommend to our friends and family.

4

Excellent delivery of service albeit a little slow in replies

Service rating : A little slow in replies and perhaps a little system errors at times. Backyard Travel probably requires a few more reminders. However, the service is still excellent and they deliver what was promised and more! Really love the app, extremely useful for planning
Product : Extremely good...

5

A fantastic holiday

Our travels through Myanmar were fantastic & we really hope to return to see more. A big thanks to Angel for working with us to put together a really varied & interesting itinerary. We had a team of wonderful guides, who were all very knowledgeable & proud to show us their beautiful country.

4

We enjoyed our trip to Japan very much! our guides were excellent especiall...

Service rating : We enjoyed our trip to Japan very much! our guides were excellent especially Keiko Kobayashi who guided us around Tokyo and the Izu peninsula. The only thing we missed was to go somewhere where there were less tourists.
Product : Overall very good value! Our accommodation was...

5

!st time booking with Backyard Travel but definitely NOT the last time !

Service rating : Tuck our travel consultant was very accommodating and arranged all our wishes.
Product : Much better rate and better service than with a "normal" Travel agency.

5

Fantastic tour company for southeast Asia!

Service rating : I booked a 16 day trip for 6 people to Vietnam and Cambodia with Backyard Travel without knowing much about the company. After just returning from my trip, I can't say enough great things about them. My contact person Tam was extremely helpful in helping me plan an itinerary and...

4

We just had a couple of hick ups, like our first hotel reservation being bo...

Service rating : We just had a couple of hick ups, like our first hotel reservation being booked for 2017 and the last hotel gave us a load of money in Yen which we took as we assumed that they had billed us even though we had pre-paid and then we lost on the currency exchange and then were billed...

4

The planning of the trip was easy and efficient. When our trip to Halong Ba...

Service rating : The planning of the trip was easy and efficient. When our trip to Halong Bay got canceled midway through due to weather, the agency quickly made other accommodations...most appreciated.
Product : We especially loved our guide in Hanoi--Fern was friendly, had just the right level of...

4

it was good with a few hiccups

because they failed for the booking of the ballon trip in yangon

5

Ocena za obsługę dla Backyard Travel wynosi - Doskonale

excellent organisation, guides, program, worth recommendation

5

Top notch service all around.

Service rating : Excellent experience. They went above and beyond to make sure all the logistics of our trip went smoothly, our guide was excellent and the communication throughout the process was top notch. Would recommend them again and again.
Product : Worth every penny and more.

5

A great tour encompassing the best of Laos.

Service rating : Loved our itinerary. We knew exactly where we were going, what we were seeing, when we changed guides. A good mix of culture, adventure, outdoors and food.
Product : Booking procedure went very smoothly. Our tour was stylised to suit us and we thoroughly enjoyed it.

5

Outstanding Experience--Highly Recommended

Service rating : Every aspect of the service we received was outstanding and cost-effective. The planning (including the flexibility in meeting our schedule demands) was outstanding, the guides were all excellent, and the execution of the plan and its many details was flawless.
Product : The tour...

5

EFFORTLESS, PEACE OF MIND TRAVEL

Service rating : THIS IS THE SECOND TOUR YOU HAVE PLANNED FOR US, AND IN BOTH CASES YOU DID A GREAT JOB. HOTELS, GUIDES AND TRANSPORTATION
MADE OUR TRIP EFFORTLESS. ALTHOUGH WE NEVER NEEDED TO, WE KNEW IF THERE WAS A PROBLEM, IT WOULD BE HANDLED AT ONCE. KNOWING YOU ARE NOT ALONE IN A...

5

Excellent Southeast Asia Trip

Service rating : It was a well organized tour, with great hotels and knowledgeable and professional guides.
Product : This was a well planned vacation. It covered all the areas and places we wished to visit

4

Eight day tour of Bali, temples and sites of interest

Service rating : Terrific guide and very interesting tour. Bali is an exotic and fascinating place. We avoided the busy tourist boozy beachfront.
Product : Good tour, excellent guide, freat Balinese and Indonesian food

5

Great Trip - Well Planned

Service rating : The entire trip was well planned. Our guides and drivers were terrific. I would highly recommend Backyard Travel.
Product : A perfect trip. Backyard Travel did a great job planning for us.

5

Backyard Travel was, hands down, THE best agency we have ever dealt with.

Service rating : There was so much that could go wrong with our two week trip--nearly a dozen cities visited, umpteen scheduled in-advance train and bus rides, meeting up with 5 different guides, and full schedules every day--- yet nothing went wrong. Backyard Travel (BT) had it all organized, gave us...

3

would not recommend this company

Our group felt we paid top dollar for a fairly boring tour. We had 1 full day to see the best of the city. Our guide was very nice but the tour she gave was quite lacking in quality. We traveled to several Big Cities on this trip and this was by far the most disapointing tour.

5

Einzigartige Borneoreise

Service rating : Die ganze Buchung und Durchführung meiner Borneoreise verlief einwandfrei und ich konnte meine Ferien rundum geniessen.
Meine Programmwünsche wurden entgegen genommen und mir wurde ein massgeschneidertes Programm unterbreitet. Auf Anfragen bekam ich innert kürzester Zeit eine...

5

Excellent service!

Service rating : We had a great time and everything ran smoothly. We were met at airports, picked up in AC driven minibus, taken to fantastic sites, to eat wonderful food, experience beautiful things and then back to the hotel or airport. The guides were great and very knowledgeable. Can totally...

5

First time visiting Asia? Use Backyard Travel!

Service rating : I'm really glad that my wife and i used Backyard Travel to assist us with our first visit to Japan. Their guides and destination suggestions made our vacation a truly memorable one.
Product : This was my wife and i's first time visiting Japan. Their guides and destination suggestions...

5

see above

Service rating : Their planning and execution of a complicated 8 stop itinerary over 15 days was meticulous. The planner at the office was very professional and helpful. The guides were great and the places visited and special events were well chosen.

overall, a great job by...

4

Travel agency to help with your plans

Service rating : Professional and courteous travel agency willing to accommodate your plans.
Product : Listened to our requirements and provided options for us to choose. Made necessary travel arrangements to save us the hassle.

5

Superb Tour of Japan including great customer service & Amazing Experience!

Service rating : We loved our hotels and their locations. Also, all guides were Outstanding! The Itinerary created was a great one. All in all a very rewarding journey.
Product : Great Value and attentive customer service

5

Un voyage sur mesure au top

Service rating : Un séjour au Laos taillé sur mesure. Nous avons exactement trouvé la traduction de nos envies de découvertes. L'organisation était parfaite et les chauffeur comme le guide des plus agréables. Une nouvelle belle expérience avec cette agence après la Birmanie l'année dernière
Product...

5

Memorable Myanmar

Overall had a great experience starting from prompt and responsive communication from Angel at the Backyard Travel office at Myanmar. She did a great job ensuring me and raise my confidence level so that I could trust Backyard Travel with all the arrangements. Pre-trip information package and planning...

5

Wonderful trip in Borneo (Sabah)

Service rating : We were very pleased with our trip. It met all our expectations. Great communication with Pug, who helped us organized it. Our guide and driver were wonderful.
Product : It was our first time in Malaysia and we loved it. The Sabah part of Borneo that we visited was fantastic. We...

5

Excellent service by Backyard Travel

Service rating : Perfectly customized itinerary.
Product : Gave us everything we could want.

4

Well organised good transport and guides great hotels

Service rating : Everything was well organised however some aspects were disappointing but overall good
Product : Great things to see good food and people

5

memorable trip

Service rating : Throughout the trip we had such wonderful tour guides who were so accommodating to our needs and were very flexible.
They gave us enough time to walk around and do what we wanted and not rush us at all.
IThey made our trip a very memorable one.
Product : It was a...

5

14 Days traditional Japan self guided trip for 2

Service rating : Our self guided travel through Japan was easy to manage with our Backyard Travel arrangements. Trains and buses easily accessible. Japanese style hotels and Ryokans were wonderful. Especially enjoyed our 2 city guides in Tokyo and Kyoto. The app we were provided help us to plan...

5

Great Holiday

Great experience throughout our trip, having the time to enjoy new places, people, and food. Everybody was very kind and made us feel at home, putting a smile on our face.

5

A fantastic tour of Java and Bali

Excellent in every respect - arrangements, staff, reliability, itinerary. Everything ran smoothly, our driver and guide were excellent and the pace very comfortable.

4

A great experience with Backyard Travel again.

Service rating : This was our third holiday with Backyard Travel and the experience as before was excellent except for one problem. When we arrived at Vietnam Immigration we were told that the papers for a single entry Visa provided by Backyard Travel were no good and that we must purchase 12 month...

5

Une prestation de qualité

Service rating : Très bonne agence. Une bonne communication avec la personne en charge de mon dossier ( andhika) des réponses à mes questions très rapide et efficace
Product : Un merveilleux séjour à bali. Qui donne envie d'y retourner.

5

Very good experience

Service rating : Tuck was very helpful in the organisation of the tour any questions I had and amendments that I wanted to add she was more than helpful and accomodating.
Product : Tour was great I joined a couple of tours together as there was things that I wanted to do and see from other...

5

Perfectly organized--made me enjoy traveling with kids again!

Service rating : Backyard travel was responsive to our requests and the specific needs of our family. They outlined the tour perfectly, gave us everything we needed to feel completely comfortable traveling, and all of their contractors "on the ground" were wonderful! I would certainly recommend them...

5

Outstanding service from start to finish

Service rating : We used Backyard Travel for Bangkok and Siem Reap and Angkor Wat. In both cases, the service was excellent, from reserving the tours on-line to the tour guides' meeting us at the airport, getting us to the hotel, the hotels themselves, the tours, and getting us back to the airport. ...

5

Service rating : Backyard Travel exceeded mine and my brother's expectations. We fell in love with our tour guides in both Bangkok and Chiang Mai. Tume and Supa went above and beyond during their time with us to make sure that our holiday in Thailand was perfect and it was. We cannot wait to go back...

5

Extremely well organised trip designed to meet our specifications

Service rating : Our second time using Backyard travel. First to Indonesia two years ago and this time to Vietnam. Very well arranged trip to meet our needs. Everything went according to plan and all the services: hotels, excursions etc were excellent and up to standard. We were extremely impressed...

 



Talk to us about Your Holiday

Our advantage lies in having local expertise to create unique, bespoke tours. Whether you’re looking to cruise down Asia’s tranquil rivers, bike the peaceful rural roads, or eat at bustling night markets, Backyard Travel’s in-country Travel Specialists can plan your ideal trip. Send us a message about your ideas, and we'll send you our best suggestions.


 

 

 

"WHEREVER YOU GO, GO WITH ALL YOUR HEART"

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Ask a Travel Specialist
Our local travel specialists are eager to discuss your tour ideas in their destinations. Just drop us a line.
Ask a Travel Specialist
Our local travel specialists are eager to discuss your tour ideas in their destinations. Just drop us a line.
Ask a Travel Specialist
Our local travel specialists are eager to discuss your tour ideas in their destinations. Just drop us a line.
Ask a Travel Specialist
Our local travel specialists are eager to discuss your tour ideas in their destinations. Just drop us a line.
Ask a Travel Specialist
Our local travel specialists are eager to discuss your tour ideas in their destinations. Just drop us a line.